Privacy policy

At PMR Safety, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website. By using our site, you agree to the practices described below.

1. About PMR Safety

PMR Safety operates an ecommerce platform for supplying Personal Protective Equipment (PPE) across the UAE and selected GCC regions. Our products include industrial safety helmets, gloves, footwear, masks, coveralls, eyewear, and related safety solutions for professional and commercial use.

2. Information We Collect

When you interact with PMR Safety, we may collect the following types of information:

a) Automatically Collected Information

IP address and device information
Browser type and version
Pages visited and time spent on the site
Referring URLs
Domain name

This data helps us understand how visitors use our website and improve performance and user experience.

b) Personal Information You Provide

You may voluntarily provide personal data such as:

Full name
Company name
Billing and shipping address
Email address
Phone number
Order details
Payment confirmation information
Any information submitted through forms, chat, or email

We only collect personal data when you choose to provide it.

3. How We Use Your Information

PMR Safety uses your information to:

Process and deliver orders
Communicate about your purchases and inquiries
Provide customer support
Improve our website and services
Send relevant product or service updates (you may opt out anytime)
Conduct internal research and analytics
Prevent fraud and misuse of our platform

4. Sharing of Information

We do not sell your personal data. However, your information may be shared with:

Delivery and logistics partners for order fulfillment
Payment gateway providers for secure transactions
Internal sales and support teams
Business partners involved in servicing your request
Legal or regulatory authorities when required by UAE law

We ensure that all partners handle your data responsibly and only for legitimate business purposes.

5. Payment Security

PMR Safety does not store your credit or debit card details. All online payments are processed through secure, PCI-compliant payment gateways using industry-standard encryption technologies.

6. Data Protection & Security

We use appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, misuse, or alteration. While we strive to protect your information, no online transmission is completely secure, and absolute security cannot be guaranteed.

7. Cookies & Tracking

Our website uses cookies and similar technologies to enhance browsing experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to external websites. PMR Safety is not responsible for the privacy practices, content, or security of third-party sites.